I need software to run free webinars for fairly large audience and so far I have tried GoToWebinar (not GoToMeeting) and AnyMeeting with webinar settings.
I have decided to write a review to help me with my decision and hopefully that will also help someone else.
I intend on doing some videos when I find some free time and compare two products using each critical feature but for now I will do a text version (so I don't forget it).
- Meeting Burner
- No Polls so out of the question for us.
- ClickWebinar trial is limited to 25 people so we cannot really do a proper live trial as we don't do small groups webinars. I was offered 100 people but only for 1 day! Are they hiding something?
- Too expensive products for me:
- OnStream Webinar
- Adobe Connect
- Bright Talk
First I'm going to just a list a few things that I noticed that can be improved (so I don't forget):
- Both products have very poor survey feature so I ended up using free version of SurveyMonkey and send emails myself.
- GoToWebinar recording is unreliable (check Forums) and I have wasted my webinar with it.
- Issues? Delayed voice, screen "crashed" for a few minutes, the pane is not visible during the recording which is fine but when I hovered someone in the pane it recorded their email address!!
- Fortunately I have BB Flashback does a fantastic job.
- I have not tried AnyMeeting recording.
- GoToWebinar is not visible on presenter screen so I end up using two laptops and read the question! Rather annoying.
- Polls questions and results are not recorded! Partially recorded when I use BB Flashback but only what I see so not full screen.
- AnyMeeting polls are better and easier to understand for users but don't allow "multi-select" which means I cannot ask all type of questions I want.
- AnyMeeting lacks "multi-select" answers which GoToWebinar has.
- You can re-use registration question using AnyMeeting but this is not available using GoToWebinar (big minus from me)
- I sometimes run boot camps which are 10 weeks every Saturday and both products handle it well but AnyMeeting does not show time zone for each event which is confusing as time zone can change (and it does in my case) especially for my worldwide audience.
- GoToWebinar offers Country drop down box which but AnyMeeting is free text so I typed non existent country and it actually accepted it! You can just imagine the Data Quality issues with various people typing different various of country... Is it England, United Kingdom, Great Britain or maybe UK?
- Questions & Answers
- GoToWebinar has Questions and Answers section which is easy to use so after the session I spend around 15-20 minutes on Q&As (big list) and I can easily answer the question and click remove button and move on to next question. AnyMeeting has only Chat which I don't think will work very well in my case but I will try it out this week.
- I have suggested the improvement to AnyMeeting but I didn't get far with it so it will probably be send to "I don't care" pile with status "answered" so internal KPIs look good :)
- Number of seats
- AnyMeeting is not very flexible (25 or 200) and I believe losses a lot with this restriction. Small businesses need flexibility and options to upgrade at any time. I recommend to introduce option for where the potential client can choose max seats between 25 to 200 which would re-calculate the price or at least do options 25, 50, 100, 200
- Max 200 is ok but I am small business (2 people) and some of our webinars already had 200+ registrations, fortunately attendance is on average 50% so we won't reach the limit soon.
- GoToWebinar offers "practice" which is great feature and I can test out polls. Unfortunately AnyMeeting doesn't seem to offer this option for some reason.
- AnyMeeting recently published dekstop install which doesn't seem to work on my Windows 8, it seems I may have closed a web browser windows that would tell AnyMeeting that I installed it.
- I was able to make it work by scheduling a meeting on another PC (I didn't close a browser before it installed it) and when I joined it prompted me to use the installed software and that seeems to fix the issue.
I will be using AnyMeeting free version over the next few weeks and see how it goes but so far products seems to be very similar and have its own pros and cons. I hope AnyMeeting will make the necessary improvements so it can stand out considerably comparing to GoToWebinar especially with it's free supported by Ads version up to 200 people.
AnyMeeting seem to aim for small business but I find it a bit odd as I believe it can easily compete with GoToWebinar which surely attracts bigger businesses.
That is a quick review and I hope to update it with more details and videos over the next few months.